Took in a 10 year old, but extremely low-mileage 2006 320i. All 4 door locks stopped working. The staff was extremely friendly, though understaffed, given the down pouring weather that day, and the facilities - they're remodeling. The car was fixed when they said it would, and here it is, a couple of weeks, later, and the repairs seemed to have resolved the problem. The only complaint, is that it was expensive. That really shouldn't be a surprise, but it was. The 4 door locks apparently were wired in series, so when the front door lock goes out, it takes out the rear one with it. In my case, both sides went out at the same time. The costs involved were mostly for labor. As a dealership, their shop rate is much more expensive than an independent. I usually take my car to an independent. However, electronic door locks often have to be done at the dealership, because they have to be "programmed". I can't complain about the staff, nor how I was treated. Absolutely top notch. The cost? Just something you have to accept when going to a dealer of a high-end product.
ECJBimmerMan
Jan 19, 2016
Certified Center